Frequently Asked Questions

Common questions about Zuzia — pricing and plans, supported systems, agent setup, SSL and uptime checks, AI alerts, security, and integrations. Can't find an answer? Reach out and we'll help.

General Overview

  • Zuzia is a server and website monitoring tool that provides essential metrics, custom command execution, and task scheduling, all from a simple dashboard.
  • If you look after client servers and want to hear about problems before your clients do, without sifting through noise. Zuzia can alert when a server drifts from its own normal, forecast when a disk will fill up, confirm downtime from several locations before calling a host down, and let AI read your scheduled-task output and alert you only when it spots a problem.
  • Zuzia doesn't replace SSH — it removes the need to use it for repetitive ops. Instead of SSH-ing into 10 servers to check disk space or restart a service, you run commands and scheduled tasks from one panel, with full audit logs, AI-summarised output and alerts on failure. Especially useful when managing client servers where you want a record of every action.
  • Uptime checks for websites, SSL and domain expiry alerts, TCP port and DNS checks, all without installing anything. With the agent: CPU, RAM, disk, load and network metrics, alerts on thresholds, anomalies and disk fill-up forecasts, remote commands without SSH, scheduled tasks that can watch their own result (36 ready-made checks for backups, disks, errors, memory, security updates and more) with an incident history, Autopilot that restarts crashed systemd services, security audits and logs. Plus public status pages, embeddable widgets, a weekly availability report, maintenance mode, quick search across the whole panel (Ctrl/Cmd + K), AI help with commands and task output, an MCP server for AI assistants on paid plans, and import from Laravel Forge or CSV.
  • Zuzia was built by a developer who manages client servers, for freelancers, developers and server admins doing the same. Initially built to meet our own needs, it’s compact, fast, agile, and secure. While there are many powerful monitoring tools out there, do you really need to invest heavily in a solution with complex features that go unused on a handful of servers or websites? Alerts compare each server to its own normal, downtime is confirmed from several locations, and AI can review task output so you only get notified when something needs you.
  • Security & Privacy

  • Connections to Zuzia and to your agents are encrypted, and sensitive data such as agent credentials is encrypted in the database. Website, port and DNS checks only reach public addresses, so nobody can use Zuzia to probe a private network. AI features run through a provider that does not keep your data, and AI assistants connected over MCP never see passwords, keys or billing. Access to account data is limited to what is needed to help you when you ask. We do not sell or share your data with third parties.
  • Yes, on paid plans. Connect Claude Code, Cursor or VS Code to the Zuzia MCP server with your API key and ask about your servers in plain words. Nothing is shared until you enable it, area by area. Actions on your servers, such as running a command or restarting a service, are switched on separately and can wait for your approval in the panel. There is an emergency switch that stops them all, a limit of 20 actions an hour, and passwords, keys, billing and notes are never available to the assistant.
  • Connections to Zuzia and to your agents are encrypted, and sensitive data such as agent credentials is encrypted in the database. Access to account data is limited to what is needed to help you when you ask. We do not sell or share your data with third parties.
  • Pricing & Plans

  • Free Forever plan (1 host, 1 domain, 1 task) — no card, no time limit. Starter is $9/mo (10 hosts, 10 domains, 25 tasks). Pro is $19/mo (30 / 30 / 50). For long-term users we also offer Lifetime at $129 one-time (15 / 15 / 25). Paid plans also unlock Autopilot (automatic restart of crashed services) and the AI features.
  • Yes. Every paid plan, Lifetime included, has a 30-day money-back guarantee: email [email protected] within 30 days of your payment and we refund the full amount, no questions asked.
  • Yes, the Free Plan gives you access to core monitoring features at no cost, with limited usage. You can upgrade anytime for more flexibility.
  • We don't have a trial period and don't require payment by card. We offer a free, unlimited-time plan that covers monitoring, remote commands and scheduled tasks on one host. Autopilot and the AI features are part of the paid plans.
  • No, only active ones count. Pause a host, website or task you don't need right now and the slot is free for something else. When you import hosts or sites, Zuzia activates as many as your plan allows and keeps the rest paused.
  • We use our partner LemonSqueezy for transactions, which accepts various payment methods, including credit cards, PayPal, and Apple Pay. This makes the payment process safe and convenient.
  • All payments are securely processed through LemonSqueezy, ensuring your transactions are safe and compliant.
  • Zuzia today is optimized for solo developers, freelancers and small agencies managing client servers — one account, all your hosts. Multi-user accounts aren't available yet, so each account has one login. Team plans are next on the roadmap; if your team needs shared access, email [email protected] and tell us how you work, and the first agencies who ask shape how we build it.
  • Technical Setup & Requirements

  • Zuzia doesn't replace SSH — it removes the need to use it for repetitive ops. Instead of SSH-ing into 10 servers to check disk space or restart a service, you run commands and scheduled tasks from one panel, with full audit logs, AI-summarised output and alerts on failure. Especially useful when managing client servers where you want a record of every action.
  • Zuzia is a cloud-based application, which means you don't have to install anything on your device. All you need is a web browser to access all the application's features.
  • The need for installation on your server varies based on the features you plan to utilize. If you're looking into host monitoring and automation, you'll have to install the Zuzia agent. However, for tasks like website and SSL checks, you can skip the installation process entirely.
  • To monitor servers using Zuzia, it's necessary to install our agent on your server(s). This allows the application to effectively monitor and manage your resources. Besides that, you only need a device with internet access and an up-to-date web browser.
  • Monitoring Features

  • Server checks are performed at regular intervals to keep track of uptime and performance. Typically, checks are run every minute, depending on the feature you're using.
  • Uptime checks for websites, SSL and domain expiry alerts, TCP port and DNS checks, all without installing anything. With the agent: CPU, RAM, disk, load and network metrics, alerts on thresholds, anomalies and disk fill-up forecasts, remote commands without SSH, scheduled tasks that can watch their own result (36 ready-made checks for backups, disks, errors, memory, security updates and more) with an incident history, Autopilot that restarts crashed systemd services, security audits and logs. Plus public status pages, embeddable widgets, a weekly availability report, maintenance mode, quick search across the whole panel (Ctrl/Cmd + K), AI help with commands and task output, an MCP server for AI assistants on paid plans, and import from Laravel Forge or CSV.
  • Almost anything a command on your server can answer. Turn on "Monitor the result" and the task reports OK, warning or critical instead of just success or failure. Start from 36 ready-made checks, such as backup age, RAID and disk health, server errors on the site, out-of-memory kills, pending security updates, SSH logins from unknown addresses, Docker containers and the mail queue, or write your own. Existing Nagios-style scripts work as they are. You decide after how many bad runs you get an alert and how often it repeats, you get a message when it recovers, and you can test the rules on the last result before saving. The Free plan includes 1 monitored task.
  • Yes, on paid plans. Connect Claude Code, Cursor or VS Code to the Zuzia MCP server with your API key and ask about your servers in plain words. Nothing is shared until you enable it, area by area. Actions on your servers, such as running a command or restarting a service, are switched on separately and can wait for your approval in the panel. There is an emergency switch that stops them all, a limit of 20 actions an hour, and passwords, keys, billing and notes are never available to the assistant.
  • After 60 failed checks in a row (or more, if you set a higher alert threshold), a website, port or DNS monitor is switched off and you get a notification about it. This keeps a forgotten, dead target from sending alerts forever. When the target works again, turn the monitor back on in the panel.
  • Yes, the application allows you to add multiple websites and servers for monitoring. All information is accessible from a single control panel.
  • Yes. For every host or website you monitor, Zuzia can generate a public status page showing uptime history and current state. You can also generate an embeddable widget for any of your sites that shows availability stats from worldwide check agents plus a dedicated EU agent — useful when your client's audience is regional and they want to prove local uptime, not just a global average.
  • Email (unlimited), Slack, Discord, push notifications through your Pushover account, and SMS through your own Vonage account. You pick the channels per monitor or per task, and maintenance mode silences everything during planned work.
  • Yes, Zuzia supports servers all around the world. Our infrastructure is located in our private, secure data center and is connected to all major exchange points in Poland. We are a Polish company, and in collaboration with Polish security specialists known worldwide, we aim to develop our application further.
  • Zuzia was built by a developer who manages client servers, for freelancers, developers and server admins doing the same. Initially built to meet our own needs, it’s compact, fast, agile, and secure. While there are many powerful monitoring tools out there, do you really need to invest heavily in a solution with complex features that go unused on a handful of servers or websites? Alerts compare each server to its own normal, downtime is confirmed from several locations, and AI can review task output so you only get notified when something needs you.
  • The minimum time interval is one minute, but you can create tasks that run even once a year. We're seriously considering reducing the polling time below one minute; however, from our extensive experience, this often isn't necessary. But we're open to your needs—if you require monitoring intervals below a minute to meet your SLA, let us know!
  • Yes, Zuzia allows full flexibility in scheduling tasks. You can set different intervals for different services, tailoring them to your individual needs.
  • User Experience & Support

  • Sign up for free in under a minute — fill the form or use GitHub / Google login. No credit card required. The Free Forever plan gives you 1 host, 1 domain and 1 scheduled task; upgrade only when you outgrow it.
  • To get started, register on our website, create an account, and add the services you want to monitor. The process is simple and takes only a few minutes.
  • Yes, we provide assistance via email and Discord. Our support team is available to help you with any questions or issues you may have.
  • Currently, the application is only available in English. Depending on customer feedback, we'll consider adding other languages. We're eager to hear from you!
  • Zuzia is designed to be self-explanatory — most users set up their first host in under 5 minutes without docs. We publish in-depth guides at /learn covering server monitoring, SSL, task scheduling and Linux ops. Video tutorials are on the roadmap; if you get stuck, ping us on Discord and we'll help directly.
  • We're open to all suggestions and feedback. You can contact us via email or Discord. Your comments are extremely valuable to us and help us improve the application.
  • Development & Future Plans

  • We're always eager to hear from clients about needed functionalities or suggestions for improvements. We're happy to add new features to ensure that Zuzia meets 110% of your requirements.
  • Zuzia today is optimized for solo developers, freelancers and small agencies managing client servers — one account, all your hosts. Multi-user accounts aren't available yet, so each account has one login. Team plans are next on the roadmap; if your team needs shared access, email [email protected] and tell us how you work, and the first agencies who ask shape how we build it.
  • Zuzia gets new features every few weeks. Recently: scheduled tasks that work as monitors with 36 ready-made checks, an incident history, and an MCP server for AI assistants. Next on the roadmap are team accounts. Tell us what you need at [email protected] or on Discord.
  • We're open to all suggestions and feedback. You can contact us via email or Discord. Your comments are extremely valuable to us and help us improve the application.
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