Email Notifications Integration

Configure email notifications in Zuzia.app to receive alerts for server issues and website downtime. Setup email addresses, configure alert rules, and test delivery.

Last updated: 2025-11-30

Email Notifications Integration

Are you looking to configure email notifications in Zuzia.app to receive alerts when server issues occur, websites go down, or monitoring thresholds are exceeded? Need to set up reliable email delivery, configure multiple recipients, and ensure critical alerts reach your team? This comprehensive guide shows you how to configure email notifications in Zuzia.app, set up email addresses, configure alert rules, test email delivery, and ensure reliable notification delivery.

Why Email Notifications Matter

Email notifications are essential for staying informed about server issues, website problems, and monitoring events. When configured properly, email notifications ensure you receive timely alerts, can respond quickly to problems, and maintain visibility into your infrastructure health.

Email notifications provide:

  • Immediate alerts: Receive notifications as soon as issues are detected
  • Team collaboration: Multiple team members can receive the same alerts
  • Historical record: Email inbox serves as a log of all alerts
  • Reliable delivery: Email is a proven, reliable notification method
  • Easy access: Check alerts from any device with email access
  • Escalation support: Forward emails for escalation workflows

How Email Notifications Work in Zuzia.app

Zuzia.app sends email notifications automatically when configured monitoring checks detect issues or exceed thresholds. Email notifications are sent for:

  • Server monitoring alerts: CPU, memory, disk, network issues
  • Website availability: Website downtime or availability issues
  • SSL certificate expiration: Certificate expiration warnings
  • Custom command failures: Failed command executions
  • Security audit findings: Security issues detected during audits
  • Service failures: Systemd service failures or restarts

Email Notification Types

Zuzia.app supports different types of email notifications:

  1. Immediate Alerts

    • Sent as soon as an issue is detected
    • Contains detailed information about the problem
    • Includes actionable steps to resolve the issue
  2. Summary Reports

    • Periodic summaries of monitoring status
    • Overview of all checks and their status
    • Useful for daily or weekly reviews
  3. Escalation Notifications

    • Sent when critical issues persist
    • Escalated to additional team members
    • Includes severity level and urgency

Setting Up Email Notifications

Setting up email notifications in Zuzia.app is straightforward and takes just a few minutes.

Step 1: Configure Email Addresses

  1. Log in to Zuzia.app Dashboard

    • Access your Zuzia.app account
    • Navigate to Settings or Notifications section
    • Click on "Email Notifications" or "Notification Settings"
  2. Add Email Addresses

    • Enter primary email address for alerts
    • Add additional email addresses for team members
    • Configure email addresses for different alert types
    • Set up escalation email addresses for critical issues
  3. Verify Email Addresses

    • Check email inbox for verification message
    • Click verification link to confirm email address
    • Ensure email addresses are verified before enabling alerts

Step 2: Configure Alert Rules

Set up rules for when email notifications should be sent:

  1. Alert Thresholds

    • Configure thresholds for each monitoring check
    • Set CPU usage threshold (e.g., alert when > 80%)
    • Configure memory usage alerts (e.g., alert when > 85%)
    • Set disk usage thresholds (e.g., alert when > 80%)
    • Configure response time thresholds for websites
  2. Alert Frequency

    • Choose immediate alerts for critical issues
    • Configure summary emails for periodic updates
    • Set up digest emails to reduce notification volume
    • Configure quiet hours to reduce non-critical alerts
  3. Alert Severity

    • Set up different email templates for different severities
    • Configure critical alerts to go to on-call team
    • Set up warning alerts for less urgent issues
    • Configure info alerts for status updates

Step 3: Test Email Delivery

Before relying on email notifications, test that they work correctly:

  1. Send Test Email

    • Use "Send Test Email" button in dashboard
    • Verify email arrives in inbox
    • Check spam folder if email doesn't arrive
    • Verify email formatting and content
  2. Test Alert Triggers

    • Temporarily lower alert thresholds
    • Trigger a test alert
    • Verify email notification is received
    • Restore original thresholds
  3. Verify Multiple Recipients

    • Test that all configured email addresses receive alerts
    • Verify email delivery to team members
    • Check that escalation emails work correctly

Email Notification Best Practices

Follow these best practices to ensure reliable email notifications:

Email Address Management

  • Use dedicated email addresses: Create dedicated email addresses for monitoring alerts
  • Configure email filters: Set up filters to organize alerts in your inbox
  • Use email aliases: Use email aliases for different alert types
  • Monitor email delivery: Regularly check that emails are being delivered

Alert Configuration

  • Avoid alert fatigue: Don't configure too many alerts or too sensitive thresholds
  • Use alert grouping: Group related alerts to reduce email volume
  • Configure quiet hours: Set quiet hours for non-critical alerts
  • Set up escalation: Configure escalation for critical issues that aren't resolved

Team Collaboration

  • Share email addresses: Ensure team members have access to alert emails
  • Use shared mailboxes: Consider using shared mailboxes for team alerts
  • Set up forwarding: Configure email forwarding for on-call rotations
  • Document procedures: Document how team should respond to different alert types

Troubleshooting Email Notifications

If email notifications aren't working, check these common issues:

Email Not Received

  • Check spam folder: Email might be in spam or junk folder
  • Verify email address: Ensure email address is correct and verified
  • Check email server: Verify your email server is working correctly
  • Review alert configuration: Ensure alerts are configured correctly

Email Delivery Delays

  • Check email server status: Verify email server is responding
  • Review network connectivity: Ensure Zuzia.app can reach email servers
  • Check email queue: Review email queue for delivery issues
  • Contact support: If issues persist, contact Zuzia.app support

Email Formatting Issues

  • Check email client: Verify email client displays HTML correctly
  • Review email template: Check email template formatting
  • Test different clients: Test email in different email clients
  • Report issues: Report formatting issues to Zuzia.app support

FAQ: Common Questions About Email Notifications

How many email addresses can I configure?

You can configure multiple email addresses in Zuzia.app. There's no strict limit, but it's recommended to keep the number manageable for easier maintenance.

Can I configure different email addresses for different alert types?

Yes, you can configure different email addresses for different types of alerts. For example, you can send critical alerts to on-call team and warnings to general team email.

How quickly are email notifications sent?

Email notifications are sent immediately when alerts are triggered. Delivery time depends on email server response time, typically within seconds.

Can I customize email notification content?

Email notifications include standard information about the alert. Customization options may be available depending on your Zuzia.app plan.

What should I do if I'm not receiving email notifications?

First, check your spam folder. Then verify your email address is correct and verified in Zuzia.app. If issues persist, contact Zuzia.app support.

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